Our Core Values
We have high expectations for ourselves and each other.
Our values guide everything that we do. We don’t just talk about them. We embody them. We bleed them. We stand for them. They are an integral part of our core identities.
We are selective in our hiring practices and continuously evaluate adherence to our core values because we believe nothing is more important than our commitment to our values. Our patients deserve the best quality treatment possible. We wholeheartedly seek to provide that by framing all delivery of services in accordance to our core values.
PERSON CENTERED
We hold unconditional positive regard, deep empathy, and compassion for all people. We wholeheartedly accept others, celebrate their identities, honor their authentic experiences, and value their innermost feelings, thoughts, ideas, dreams, and goals. Our person-centered approach allows us to provide the most tailored treatment experience possible. We pride ourselves on going above and beyond for each person because we deeply believe it is our responsibility to help individuals feel emotionally nourished and cared for in our work together.
EMPOWERMENT
We believe all people hold power. We recognize that emotional pain and suffering can bring a sense of powerlessness that can diminish one’s ability to feel heard, seen, understood, worthy, and important in the world. Through the treatment process, we seek to help individuals reignite their power so they can make healthy and safe decisions, reclaim their sense of wellness, and find greater freedom and fulfillment in the world.
TOGETHERNESS
We seek to alleviate loneliness in the midst of struggle. We believe the healing process requires genuine togetherness where people feel deeply validated and safely affirmed. This type of togetherness stems from the existence of emotional attunement and authentic listening. It is our responsibility to create togetherness with our patients, with each other so that we may support and sustain ourselves, and with the larger community so that may contribute to a healthier collective society.
RADICAL KINDNESS
We go beyond situational niceness. We purposefully commit ourselves to cultivating warmth, empathy, generosity, and thoughtfulness to those around us at all times. We continuously seek to raise our consciousness of the lived experiences and feelings of other people, especially those who are experiencing pain or suffering. Kindness can bridge divides and promote healthier communities due to its naturally compounding effect. We firmly embrace the idea of radically shifting to a kinder, more compassionate world.
EXCELLENCE
We confidently pursue the highest quality mental health treatment possible. We rigorously expand our knowledge, research, training through the use of evidence-based resources, collaborations, and strategies. We constantly push ourselves to be better clinicians than we were yesterday. We stay ahead of this evolving field by positioning ourselves at the forefront of mental health treatment and expanding our professional networks to learn from experts near and far. We have high standards and refuse to settle for less. We take pride in our work and arrive every day inspired to make an impact through our commitment to positive patient outcomes.
DIVERSITY
We celebrate the diversity and cultural differences of our patients and take into account the many multidimensional aspects of their lives. Our commitment to diversity is evident in the manner in which we ensure every patient feels like they truly belong here. The promotion and affirmation of diversity in its broadest sense is of the utmost importance to us. We do not and shall not discriminate on the basis of any form of human difference. We believe we are stronger as individuals and as a society when we embrace and learn from our diversity.
INTEGRITY
We believe integrity means operating in open, honest, reliable, trustworthy, and authentic ways both professionally and in our personal lives. We strongly uphold moral and ethical principles in our daily lives and in delivery of all services. Our patients entrust their wellness to our professional care and expect to be treated in a manner that honors professional codes and standards. We do not take this lightly.
TEAMWORK
With our patients, we form strong alliances to foster open, honest, safe, and meaningful relationships that serve as catalysts for healing and transformation. With each other, we rely upon synergistic support and the integration of our collective experiences, clinical skills, and unique talents of every professional to ensure the highest quality of services. Our success is driven by our ability to break silos and work collaboratively. Because we recognize that teamwork is the base of excellent services, each professional is responsible for serving as a team player.
ACCOUNTABILITY
We hold ourselves accountable to every aspect of our roles. This involves an ongoing, clear, and consistent effort to self-evaluate ourselves both professionally and personally. Accountability drives our sustainability. In simple terms, we do what we say we are going to do. If something happens to prevent that, we address it, we resolve it, and we learn from it. We empower each other to take ownership of our actions, adhere to expectations, and honor our responsibility to our patients, to each other, and to the profession as a whole.
GROWTH
We are driven by an ongoing desire to learn, innovate, stretch, and meet goals. This is clear in our work helping patients meet their mental health and wellness goals as well as in our overall development as we grow our services to meet the needs of more people in more communities. Exceeding expectations and reaching new heights is a core part of why we do what we do. We take serious responsibility for our continued growth as professionals, as people, and as leaders in the mental health field.
CONTINUOUS IMPROVEMENT
Even when our practices are good, we are questioning how to be better. We embrace the humility and vulnerability necessary to recognize there is always more to learn, to discover, and to become. If we are not continuously improving, we risk falling into tunnel vision. Our patients deserve more. We pride ourselves on our commitment to providing the highest quality treatment possible, which requires a mindset of continuous improvement. Our daily practice is paralleled with our critical thinking, commitment to curiosity, and passion for developing the mental health field further.
