Our Support Staff
Our Support Staff Amy Walker Intake Coordinator Hi there, I’m Amy! When you’re ready to start therapy, please fill out our Get Started form and then I’ll
Our Mission and Vision
Our Mission and Vision MISSION River Oaks Psychology is a digital mental health company providing online therapy services for kids, teens, adults, families, and couples
HIPAA Notice of Privacy Practices
HIPAA Notice of Privacy Practices Practices to Protect the Privacy of Your Health Information This Notice of Privacy Practices describes how River Oaks Psychology may
Emergencies
Emergencies Your Safety is Our Priority River Oaks Psychology is NOT an emergency responder. As a general rule, our telehealth services are not appropriate for those
General Policies
General Policies Overview These general policies below serve as a guide for both our patients and therapists to establish mutual understanding and a positive therapeutic
Confidentiality
Confidentiality Overview Confidentiality is a fundamental aspect of therapy, and we prioritize the protection of your personal information and privacy. As therapists, we are legally
Cancellations and No-Shows
Cancellations and No-Shows Overview Appointments are scheduled in advance at times reserved exclusively for our patients. Our goal is to provide you with the best
Payment Process
Payment Process Overview We understand that navigating the financial aspect of therapy can sometimes be challenging. In order to ensure transparency and provide the highest
Insurance Responsibility
Insurance Responsibility Overview At River Oaks Psychology, we strive to provide a smooth experience when it comes to navigating the complexities of insurance coverage. Our
How Telehealth Works
How Telehealth Works Overview Telehealth allows individuals to access therapy sessions remotely, without the need for in-person appointments. With telehealth, therapy becomes more accessible and
Frequently Asked Questions
Frequently Asked Questions Our Services How do I start therapy? Starting therapy is easy. Simply submit this form online, or you can give us a
Our Core Values
Our Core Values We have high expectations for ourselves and each other. Our values guide everything that we do. We don’t just talk about them.
Why Online Therapy?
Why Online Therapy? We love online therapy for MANY reasons, and we think you will, too! Early in our development, we recognized the transformative potential
Benefits of Therapy
Benefits of Therapy There are MANY benefits of mental health therapy! Therapy is a sacred space. It’s unlike anything else. It’s the one area of
About the Founder
About the Founder You’re not alone. I built River Oaks Psychology because I don’t want ANYONE to ever feel alone. My mission is to create
Our Pledge to Patients
Our Pledge to Patients We take our pledge very seriously. Every person who joins us is treated with compassion, respect, and empathy. We want you
Our Terminology
Our Terminology At River Oaks Psychology, you matter to us. Your personal identity is extremely important. We are accepting of all identities, genders, sexualities, abilities,
